Privacy Policy
How we collect, use, and protect your personal data on the GameTrade platform.
Last updated: February 2026
1. Data Controller
The data controller for your personal data is GameTrade Israel, registration number 516785430, located at Tel Aviv, Israel. For privacy inquiries, contact us at support@gametrade.co.il.
2. Information We Collect
We collect the following categories of personal data:
• Registration data: email address, username, display name, password (hashed)
• Profile data: avatar, bio, preferred language
• Transaction data: purchase history, sales history, wallet transactions, payment details
• Communication data: chat messages, support tickets
• Usage data: IP address, browser type, device information, pages visited, session duration
• Cookies and similar technologies (see Section 7)
3. Purposes of Processing
We process your data for the following purposes:
• Providing and maintaining the platform services
• Processing transactions and managing the escrow system
• Communicating with you about orders, disputes, and support
• Preventing fraud, abuse, and unauthorized access
• Improving the platform experience and developing new features
• Complying with legal obligations under Israeli law
• Sending service-related notifications (you may opt out of non-essential communications)
4. Data Sharing
We do not sell your personal data. We share data with the following categories of recipients:
• Payment processors (NOWPayments, Stripe) to process transactions
• Hosting and infrastructure providers to operate the platform
• Analytics services to improve our service
• Law enforcement or regulatory authorities when required by law
• Other users: your username, display name, avatar, and seller profile are visible to other users as part of the marketplace functionality
5. International Data Transfers
Your data may be transferred to and processed in countries outside of Israel, including countries that may not provide the same level of data protection. We take appropriate safeguards to ensure your data remains protected in accordance with applicable Israeli data protection laws.
6. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained for the period required by Israeli tax and accounting regulations. You may request deletion of your account and personal data at any time, subject to legal retention requirements.
7. Cookies and Tracking
We use cookies and similar technologies for:
• Essential functionality: authentication, session management, security
• Preferences: language, display settings
• Analytics: understanding how users interact with the platform
You can manage cookie settings through your browser. Disabling essential cookies may affect platform functionality.
8. Your Rights
Under applicable data protection laws, you have the right to:
• Access your personal data and receive a copy
• Correct inaccurate or incomplete data
• Delete your personal data (right to erasure)
• Restrict processing of your data
• Object to processing of your data
• Data portability — receive your data in a structured, machine-readable format
To exercise these rights, contact us at support@gametrade.co.il or through the support ticket system.
9. Children's Privacy
The platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to delete such information.
10. Security Measures and Contact
We implement industry-standard security measures including encryption, secure server infrastructure, access controls, and regular security audits to protect your data. However, no system is completely secure. If you discover a security vulnerability, please report it to support@gametrade.co.il. For any privacy-related questions or concerns, contact our Data Protection Officer at support@gametrade.co.il.